Beware Scam Invoices

We’ve seen plenty of fake “renew your domain before it’s too late” letters sent to clients over the years. Busy business people who don’t know or can’t remember their domain registrar often mistakenly pay the invoice and next thing they know their domain has been transferred to the scammer company and if they’re lucky it still works and they’re just paying more than you should have. But sometimes the result is worse.

DNS Renewal Scam - Ripple IT Support
This week for the first time a client showed me a similar scam, this time for DNS services. It was immediately obvious to me that it was a scam, because we host DNS for the client, but I would wager that lots of people fall for this scam. The “invoice” contains enough valid info (publicly available if you’re reasonably tech-savvy) to make it seem legitimate. And “DNS Services” does include in all caps..

THIS IS A SOLICITATION FOR THE ORDER OF GOODS OR SERVICES, OR BOTH, AND NOT A BILL, INVOICE, OR STATEMENT OF ACCOUNT DUE.

But it’s obvious by the layout of the paper that they want it to look like an invoice. First registrar invoice scams, now DNS invoices scams, web and email hosting invoice scams must be right around the corner! If you receive this, or anything like this, do some searching online before you pay it. A quick Google search for ‘”DNS Services” scam” yields several pages of complaints about this company and its tactics. If you’re a Ripple client, of course, just ask us before paying an unfamiliar invoice that appears to be IT-related.

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