Welcome to Managed IT Services

Managed IT is a term familiar to those companies who have it, and those which supply it. Outside of those groups, it might be a little vague as to what the whole “managed” part really means. I’ve come to relate it to staying at a great hotel (an experience I’ve had only a handful of… Read more »

Helping People, Not Computers

Being responsible for someone’s technical needs changes you. And it can be for the good or ill, depending on your temperament, threshold for stress, troubleshooting skills and, above all else, how you feel about people. Some IT folks become jaded after years of doing technical support. It could be because they’ve seen and heard the… Read more »

Coffee & IT: Our Atlanta Roots

Some people might wonder what a semi-automatic espresso machine is doing in the office of an IT company. The truth is, that silver beauty says as much about our values as a company as it does to our roots as an Atlanta startup. During Ripple’s formative years, Mike met Tony Riffel, a fellow transplant to… Read more »

Social Networking for Business: Yammer

Being in a Results-Only Work Environment company means that the lines of communication between coworkers must always be open, particularly when people are working both in and outside the office. Ripplers not only have to stay in communication with each other, but we’re always aiming to improve our processes for finding information and solving problems. Part of… Read more »

To the Bat.. err Ripplemobile!

First, a rebrand with new logo and site design. Then, a billboard in Midtown, Atlanta. Now, the first Ripple-branded MINI® is on the road! You just might spot our field tech, Alfredo, driving this slick piece of modern machinery around town, but please hold off on getting him to come out until there’s a naturally… Read more »

Adobe Improves Software Subscription Model

We mentioned Adobe’s push into the subscription pricing model when they released Creative Suite 5.5. At the time they also announced that they were going to be releasing new full releases every 18 months and half releases every 9 months, and true to their word this month they announced Creative Suite 6. With CS 6… Read more »

Pardot is the best place to work in Atlanta

If you haven’t seen, Pardot was awarded the Best Workplace in Atlanta by the AJC last week. It was no fluke – they earned it. I have known David Cummings (one of the Pardot co-founders) since 2007. I’ve watched as he built – with great discipline, the culture that makes Pardot such a great place… Read more »

Personal SEO

Most companies are aware by now that Search Engine Optimization (SEO) exists and that they should probably try to do something about getting their companies as well-ranked as possible. For business, there are plenty of SEO firms and inbound marketing tools to chose from. But what about for people? Do you see what you want… Read more »