Email Resurrected…Again

Email is often proclaimed to be dead, so much so that I often assume its replacement is right around the corner. So far, it hasn’t happened. A recent survey found that email dominates as the preferred channel for permission-based messages. #2 is so far behind that it could be an asterisk ( direct mail of all… Read more »

How To Reboot A Frozen iPhone or Android

Rebooting iPhone and Android Smartphones There’s really no debate. Smartphones have changed our lives. We use them on a near constant basis: emailing, scheduling, watching cute animal videos. They’re also pretty handy for finding the perfect, gourmet burger joint. But that’s not to say they’re immune to acting buggy, or completely freezing up. Sometimes, no… Read more »

Rippler Brian Gibson performing at Octane in Atlanta

At work, Ripplers are ass-kicking experts helping people with their IT problems. But outside the office, we’re musicians, parents, filmmakers, and more. Being in a ROWE company, we manage our own time, work where we want to, and are treated like adults. It’s a philosophy that requires us to communicate a lot with one another…. Read more »

The Ripple IT Rebrand

If you’re here, you can see that we’ve retired our blue and white logo, along with our little friend Chip. Don’t be sad for Chip, he’s traveling the world and doing shots with Count Chocula. If you don’t want to read about our rebranding (who could blame you), just know that we are the same… Read more »

How Do I Get the Awesome Version?

A good friend of Ripple (and a client, natch!) wrote a post about asking for the best price. That’s always a good idea, of course, but I think there’s a question to be asked prior to that question: “How do I get the awesome version?” Not for everything, mind you, but for the stuff you… Read more »

Storing Passwords

If you follow password security guidelines, you should have a unique password for each online service you use. That way if one service provider does get compromised and some ne’er-do-well in Russia gets your password, he can’t get into all the other online services he might guess that you use. But a study from 2010… Read more »

Adobe Introduces Subscription Licensing

One of the great aspects of cloud computing, or software-as-a-service, is that it scales efficiently (making it a good strategy for operating in tough financial times). Paying per mailbox per month for email hosting, for instance, scales down gracefully when your summer interns go back to school. But if you had an Internal Exchange server… Read more »

IT Is An Investment, Not An Expense

IT is often seen as an expense. It’s treated as an expense on most income statements, and most companies work as hard as possible to minimize it, like any other expense. Except that IT is not an expense, any more than hammers are an expense for carpenters, or factories are for manufacturers. IT is, for… Read more »