Case Study: Why Xenex Chooses Ripple for IT Support

Xenex is the creator of a UV-C emitting, microorganism-combating robot that reduces the number of healthcare associated infections. Located in Texas, this rapidly-growing company provides its services to a number of healthcare providers around the United States. This powerful robot saves nearly half a life per month, and with this in mind, Xenex is driven to continue their rapid growth… Read more »

Have You Tried Rebooting?

“Have you tried turning it off and on again?” We’ve all heard this classic tech support question at some point. In fact, if I encounter an issue with a program or my computer is acting strange, I dare not ask any fellow Ripplers for help without rebooting first (I made that mistake once and the… Read more »

Case Study: Why TechOperators Trusts Their IT to Ripple

TechOperators is a venture capitalist firm that primarily invests in software-startup companies. This team of investors has nearly 45 years of experience as CEOs of eight private and public companies. Their success story includes companies like Vocalocity, EndGame, and Siftit. Even with such a stacked resume, this powerful little company still values the opinions of… Read more »

Securing Your iCloud Account: 5 Simple Steps | Ripple IT

Over the weekend, news came flooding in regarding the latest celebrity photo hack. About 100 different female celebrities (including Jennifer Lawrence, Ariana Grande, Victoria Justice, and Kate Upton) have been affected. It appears that these women have had explicit pictures hacked from their iCloud accounts online, first on 4Chan and now all over the place,… Read more »

Ripple, ROWE, and the Intern

Back in December, I interviewed with Mike and Joshua for a position as a Marketing Intern at Ripple IT. It was a unique interview experience, to say the least. This was the first time in my life that someone sat me down and instead of handing me a list of tasks I’d have to complete… Read more »

Case Study: Why DeMoss Chooses Ripple’s IT Support

As a public relations agency, DeMoss handles everything from marketing and advertising to crisis management for their clients. They’ve been serving faith-based causes and organizations as well as not-for-profit organizations since 1991. Before Ripple, DeMoss was reliant on a small IT company whose quality of service dropped noticeably after the company was acquired. The former… Read more »

Secondary Security Settings for Safety

Last week I received word (from my mother of all people) that my personal email account was spamming my contacts. Not exactly great news when the majority of your contacts are people you’ve spoken with solely on a professional level. As a security measure, I immediately changed my password to the most random thing I could think… Read more »

Top Ways to Improve IT Service For Businesses

There’s a ton of articles on the web promising to improve your IT service just by following a few simple steps, but the truth of the matter is that you shouldn’t be handling your own IT problems. You should be improving your business, and your people should be doing the jobs you’ve hired them to… Read more »