Posts Categorized: Managed Services

Technology for Technology’s Sake

Always ask "why?"

A couple of months ago I had a phone conversation with our partner rep at an Internet Service Provider (ISP) with whom we have had a long and happy relationship. Jack (not his real name) was trying to convince me of the value of cloud servers for our SMB clients, something this ISP now offers… Read more »

Atlanta’s Top Workplace Works With Ripple

Pardot | Marketing Automation | Atlanta GA

Hot on the heels of being named Atlanta’s best small workplace by the AJC, Pardot has announced that they will be hiring 100 some people over the next 18 months, complete with a highly visible billboard campaign. Why now? And why 100 people? I asked Pardot’s CEO, David Cummings, to give me the lowdown and to fill… Read more »

IT Service That Fits

One Size Does Not Fit All

We often talk about this at our weekly meetings when discussing new business, but don’t often get a chance to explain to prospective clients why finding companies with similar office cultures and ethics is so important to us. And it is, as our current (and former) clients will attest to. When we first meet a prospective client,… Read more »

Backup everything.. twice!

Back everything up twice | Ripple IT

  Everybody knows that backing up your stuff is important. But how you backup files, and where you store them is equally as important. Accidents happen. Backups fail. It’s an inevitability, even for the bright minds at Pixar Animation Studios. Yep, it can happen to anyone, and at anytime… usually a pretty critical time. That’s why we… Read more »

Welcome to Managed IT Services

Please ring bell for Ripple

Managed IT is a term familiar to those companies who have it, and those which supply it. Outside of those groups, it might be a little vague as to what the whole “managed” part really means. I’ve come to relate it to staying at a great hotel (an experience I’ve had only a handful of… Read more »

The Stages of IT Service: Part Three

IT Assessment Score

We’ve already talked about IT in the lean years (Part One), and discussed some of the more traditional options for startups and small companies (Part Two). So, this is where we get right down to what makes the most sense to us Ripplers. That is, providing IT services that are proactive about potential problems, upfront… Read more »

The Stages of IT: Part Two

Ripple Saves You Money

POST-STARTUP I.T. In Part One of The Stages of IT, we discussed the options for very small businesses and beginning startups. But what’s best for those companies that have made it past the lean years? Well, there are two traditional options:   Hire an IT technician that can be in the office all the time…. Read more »

The Stages of IT: Part One

IT Is An Investment

WHY INVEST IN I.T.? This morning my roommate asked me, “So, why do these companies hire you guys? Don’t any of your clients have people that know about IT?” It’s a valid question if you’ve never been part of an office structure. But before I could start babbling at him about what Managed IT is,… Read more »