So, what’s extra? As you can see, not a ton. But there are a few handy things you can add to beef up your Beyond Support IT plan.
Things like getting a new server, moving to a new location, and migrating to Google Apps are what we call projects. These cost extra. Maybe you’re thinking that this is where we stick it to you with secret charges or hourly bills. Nope, no catch here. Every project comes with a hard quote before we even get started. If something takes longer than we thought, well, that’s our problem, not yours.
2. Backup On The Go
Some companies have a lot of road warriors. These mobile men and women tend to store some pretty important files on their laptops, like demonstration videos and product photos. When something goes wrong out there, all heck can break loose. Our Flashback™ backup service provides backup for all your road warriors each and every time they connect to the net. So, there’ll be no big surprises at the next off-site presentation.
3. OfficeTalk™ VoIP Phone Service
Simply put, OfficeTalk is phone service in the cloud. It’s all-inclusive for one, low monthly fee. You’ll get a business class phone system, unlimited calls to the lower 48, complete Ripple technical support, and (of course) phones. What’s more, you won’t spend any time listening to muzak, or repeating account info to call center operators. All the tough stuff is our job.
4. Hosted Exchange
It is extactly what you’re thinking: Exchange without the Exchange server. That makes a lot of sense when you consider the cost of buying and mantaining an in-house server. Having Ripple host your Exchange gets rid of costly hardware and software fees, and keeps you connected to clients even when your own internet is down. Nifty.
5. Private Cloud Infrastructure
The Ripple Cloud is a great way to ditch some physical servers and get going with all the benefits of cloud computing. Just as with hosted exchange, having a private cloud infrastructure eliminates hardware, software, and maintanence fees associated with running an in-house server. Is it right for your business? Just might be.