Posts Categorized: Small Business

Pardot is the best place to work in Atlanta

Pardot | Photo by AJC.com

If you haven’t seen, Pardot was awarded the Best Workplace in Atlanta by the AJC last week. It was no fluke – they earned it. I have known David Cummings (one of the Pardot co-founders) since 2007. I’ve watched as he built – with great discipline, the culture that makes Pardot such a great place… Read more »

The Stages of IT Service: Part Three

IT Assessment Score

We’ve already talked about IT in the lean years (Part One), and discussed some of the more traditional options for startups and small companies (Part Two). So, this is where we get right down to what makes the most sense to us Ripplers. That is, providing IT services that are proactive about potential problems, upfront… Read more »

The Stages of IT: Part Two

Ripple Saves You Money

POST-STARTUP I.T. In Part One of The Stages of IT, we discussed the options for very small businesses and beginning startups. But what’s best for those companies that have made it past the lean years? Well, there are two traditional options:   Hire an IT technician that can be in the office all the time…. Read more »

The Stages of IT: Part One

IT Is An Investment

WHY INVEST IN I.T.? This morning my roommate asked me, “So, why do these companies hire you guys? Don’t any of your clients have people that know about IT?” It’s a valid question if you’ve never been part of an office structure. But before I could start babbling at him about what Managed IT is,… Read more »

Adobe Introduces Subscription Licensing

Adobe | Ripple IT

One of the great aspects of cloud computing, or software-as-a-service, is that it scales efficiently (making it a good strategy for operating in tough financial times). Paying per mailbox per month for email hosting, for instance, scales down gracefully when your summer interns go back to school. But if you had an Internal Exchange server… Read more »

Why Nice is The Killer IT Skill

Mike is the CEO & Founder of Ripple IT support in Atlanta GA.

When I started Ripple, it was in no small part because of the way IT people were acting. Busy, smug and secretive. So I set out to build an IT company with a culture of being nice, friendly and approachable. Pretty regularly people will say to me “well, that’s neat, but does it really matter?”… Read more »

Computer Warranties

Computer Warranties | Ripple IT

We always recommend replacing computers every 3 years and maintaining a next business day (“NBD”) onsite repair warranty on them for those 3 years. It’s one of the core principles of successfully delivering managed services and IT support for small business. Why? On average roughly 1 in 5 laptops fail in the first 3 years… Read more »