Posts Categorized: Team

Slack: The Office Messaging App That Will Change the Way You Communicate

Slack: The Office Messaging App That Will Change the Way You Communicate | Ripple IT

Collaboration without chaos If you’ve ever attempted to communicate with your team about a project, you know that email is not always the best place to do so. The surge of messages happens almost instantly and the struggle for everyone to keep up can cause responsibilities to become muddy, direction to be lost, and documents can… Read more »

Why Small Teams Trump Big Groups

Small Teams Trump Big Groups | Ripple IT Support

We’ve found that the best way to get work done is to assign small teams to a task and let them find the best solution. It’s a philosophy that’s helps us both solve IT issues and determine the next person we hire. Building A Team of Experts Oftentimes, companies want to hire the most well-rounded… Read more »

The No-Spy Method to Managing a Mobile Workforce

James Bond Hates Spyware

As a two-year veteran Rippler, I’ve quickly become a strong advocate for the work-anywhere or, more specifically, results-only movement. It’s something that I end up talking about on a weekly and sometimes daily basis. And of course, as the content creator for Ripple, I often write articles and make videos about how our adoption of… Read more »

Management: Hiring the Right People

Ripple Client Pardot is Hiring

Oftentimes, I hear people in management say things like, “I wish I had more workers just like [insert name here].” That’s a great compliment of the worker, but what it should be is a wakeup call for those doing the hiring. Chances are, the rest of the employees on staff are either the wrong people… Read more »

IT Service That Fits

One Size Does Not Fit All

We often talk about this at our weekly meetings when discussing new business, but don’t often get a chance to explain to prospective clients why finding companies with similar office cultures and ethics is so important to us. And it is, as our current (and former) clients will attest to. When we first meet a prospective client,… Read more »

Ripple Improvement Pairings

Less Meeting | Ripple IT

For a little over a two months now, Ripplers have been pairing off each week and brainstorming about ways to improve the efficiency of our processes. In addition, each pairing is assigned a particular client and asked to come up with at least one way to better their IT systems. It could be something as simple… Read more »

Helping People, Not Computers

Being responsible for someone’s technical needs changes you. And it can be for the good or ill, depending on your temperament, threshold for stress, troubleshooting skills and, above all else, how you feel about people. Some IT folks become jaded after years of doing technical support. It could be because they’ve seen and heard the… Read more »

I Dream of Ripple

Dream Bond Certificate | Ripple IT

Last December, our boss, Mike Landman, introduced The Ripple Team to something he called a Dream Bond. After apologizing for the name, he handed out vouchers worth $500 to each Rippler and our significant others. In the past, our stocking stuffers have all been the latest tech innovations. But before we could boohoo about not… Read more »