Posts Categorized: Tips

Favorite Websites: December 2012 Edition

Our Favorite Sites | Ripple IT

Being that a good number of people celebrate holidays in December, we thought it would be appropriate to list a couple of sustainable and/or eco-friendly shopping sites. And even if you don’t celebrate a single day in December, these sites and products aren’t as boring as the word sustainable might imply. 1. On SHFT you can… Read more »

Ask a Rippler: Joshua Flail

Joshua Flail | Ripple IT Support | Atlanta GA

This week we’re presenting a new monthly blog feature, Ask a Rippler, which will give our clients and followers a chance to ask us about software, hardware, and anything else they might have questions about. Want to know what programs we use? Having trouble configuring your mobile device to sync with your workstation? Clueless about… Read more »

Favorite Websites: November 2012 Edition

Our Favorite Sites | Ripple IT

The internet is a great resource for free, useful tools to help with everything from email marketing to managing your finances. Ripplers are discovering and testing new sites and software on a near-constant basis in an effort to be in sync with the latest and greatest innovation. We decided to share a few of these… Read more »

NYC Fiber Challenge

NYC Fiber Challenge

Calling all small to mid-sized companies in New York City! With a name like “Fiber Challenge” it might be easy to dismiss ConnectNYC’s contest as an all-bran bonanza. But the real story behind it is much more appealing. From now until November 27th, small and mid-size commercial and industrial businesses across New York’s five boroughs… Read more »

The Emperor’s Customer Service Metrics for IT Support

Why metrix are BS - Ripple IT Support

Nearly every customer service company publishes or presents some metrics. Internally they display them, report on them, and use them for determining who is and isn’t doing their job. Externally they use them to show prospective clients how great their service is, and report them to existing clients so they know they’re getting what they’re… Read more »

Apple’s iOS 6 Improves Privacy

iOS 6 | Apple | Ripple IT

So, Apple’s new Maps app isn’t that great, but one of the things they got right with iOS 6 is the revamping of their privacy settings. First off, it’s a lot easier to find the settings and make changes. Second, the revamp gives you more control over things like tracking. And third, Apple fixed a… Read more »

Favorite Websites: October 2012 Edition

Favorite Websites | Ripple IT

  The internet is a great resource for free, useful tools to help with everything from email marketing to managing your finances. Ripplers are discovering and testing new sites and software on a near-constant basis in an effort to be in sync with the latest and greatest innovations. We thought it would be helpful to… Read more »

Apple Maps, Google Maps, and Waze

Waze | Ripple IT

Okay. So, Apple’s Maps is a far cry from its powerful and expansive Google counterpart. But, as Apple has continually pointed out, the app is in part crowdsourced — meaning that the more people use it, the better it will get. So, how do users go about improving the new Maps app? Well, there’s actually a couple… Read more »