Support
Your People

Managed IT User Support

Responsive and reliable. Our IT support keeps your team’s tech up and running so they can focus on their work. Talk to real Ripplers who know their stuff via Slack, email, or phone with available 24/7 support.

Network and IT Security Support

Seamless support and 24/7 network monitoring that keeps your business safe. Customized for your personnel, workstations, devices, and applications. Office, hybrid, or fully remote. We secure your entire ecosystem, with all of your infrastructure and every endpoint in mind to support how your people work best.

Strategic Managed IT

Ripple takes a holistic, hands-on approach to every engagement. We don't wait around for service calls, we show up with ideas. We’ll show you how IT can help your people move even faster, how IT can drive operational efficiency, and where IT can unlock value in your business. Clients often say Ripplers feel like part of their own team. It’s because we are.

Employee Lifecycle Management

Whether you call it Employee Lifecycle Management or User Onboarding & Offboarding, getting this right is how new teammates are set up for success from day one, and how you ensure a smooth experience when they leave. Designed with the hybrid workforce in mind, we own asset procurement, maintenance, disposal, and tracking so you don’t have to.

Endpoint Support and Security

Today, work is a thing you do, not a place you go. Your IT should reflect that. Ripple makes sure your team has full capability and security wherever they may be, turning the whole world into your office and letting you hire the best of the best—wherever they may be.

Vendor Management

Streamline the vendor management process. We create institutional knowledge and documentation so we always know who to call and how to handle service requests on your behalf. SaaS providers, voice systems, computers, Internet Service Providers, telephone systems, servers, printers, wiring and technology setup are all covered here.

Secure
Your Organization

Worksafe™ Harmony Suite

Our Worksafe Suite is designed to protect your devices and endpoints without slowing down your people. Get unbeatable threat detection. Stop sophisticated malware. Defeat attacks before they cause irreparable harm to your network.

Worksafe™ Access

More secure and maintainable than VPNs. With our Zero Trust Network, you and your team are empowered to access work from anywhere safely—and with zero hassle.

Worksafe™ Email

Reduce pesky phishing and virus attempts from your inbox. Get easy-to-manage security email, advanced threat protection, and a dedicated support team.

Worksafe™ Antivirus

Detect threats quickly and intelligently with AI because traditional antivirus just isn't enough anymore. We provide you with an extra layer of protection around your ecosystem.

Worksafe™ Backup

Automatic, secure, and fully-encrypted backups keep your team from wasting hours re-doing work.

Worksafe™ DNS Protect

Enterprise-grade, cloud-based authoritative DNS solution that delivers instant protection between your employees and the internet by blacklisting dangerous sites and filtering out unwanted content.

Worksafe™ Threat IQ

Powered by AI, Worksafe™ Threat IQ increases your threat detection precision and enables a lightning-fast breach response across your entire security ecosystem.

Worksafe™ MFA

Our multi-factor authentication system eliminates the overreliance on easy-to-guess passwords with authentication and verification factors that work.

Worksafe™ Shadow

When your hybrid and remote teams use third-party sharing platforms and services, your risk of attack goes up. Our Shadow IT solution is the protection and alignment you need for this new world of work.

IT Security Education

The weakest point in any security posture is invariably the people. Our Security Education equips your team to stay safe in the wild west of the internet. 

Strategize
For Tomorrow

IT Cost Optimization

Reduce the tech sprawl and save real money. SaaS consolidation, IT infrastructure cost optimization, cloud cost reductions. Let’s look at what you actually need and what’s in play now. 

AI Strategy & Automation 

Your team is already using AI. We’ll make sure they use it to accelerate their processes safely, securely, and effectively—without putting your company at risk. 

IT Roadmap 

Identify gaps, create an assessment and design a roadmap for where and when. We’ll show you where you are now, where you need to be, and how we can get there quickly and cost effectively.

IT Budgeting

When we spend is as important as how much. We’ll help you deploy your spend most effectively. 

Executive Reviews 

When the C-suite has questions, we’ll prepare the answers. We show how IT is helping your company meet strategic goals, whether you’re optimizing for growth, profitability, or efficiency. 

Disaster Recovery/ Continuity Planning

Attacks happen. Let’s define what happens next: This is how we restore IT infrastructure, systems, and data after disruptions, minimizing downtime and data loss.

Risk and compliance planning

Highly regulated industries need a plan for staying safe and compliant. Non-highly regulated industries should have one anyway. 

SOC 2 Readiness

Looking to get certified? We are SOC 2 Type II certified, and we can help you get there, too. 

HIPAA Readiness

When your hybrid and remote teams use third-party sharing platforms and services, your risk of attack goes up. Our Shadow IT solution is the protection and alignment you need for this new world of work.

SEC/FINRA Readiness

If HIPAA compliance is part of your world, we’ll save you hundreds of hours getting compliant and staying audit-ready. 

Cyber Insurance Readiness

We can help determine how much Cyber Insurance you really need and get your systems aligned so you get the best rates. 

IT Forensics

One of the few IT forensics investigators in the US certified by Lloyd’s of London. Need admissible electronic evidence for a cybercrime, fraud, or data breaches investigation? We do that.