Monthly Archives: October 2012

Baxter, The Amazing Emoticon Robot

Baxter, The Manufacturing Robot from Rethink Robotics

A new kind of worker is expected to help US manufacturing compete with low-wage labor. New-fangled Robots. Specifically, an incredibly adaptive robot named Baxter. So just how much better is Baxter than the working bots today? Well, a lot. Conventional industrial robots are generally expensive to program, incapable of handling even small changes in their… Read more »

NYC Fiber Challenge

NYC Fiber Challenge

Calling all small to mid-sized companies in New York City! With a name like “Fiber Challenge” it might be easy to dismiss ConnectNYC’s contest as an all-bran bonanza. But the real story behind it is much more appealing. From now until November 27th, small and mid-size commercial and industrial businesses across New York’s five boroughs… Read more »

The Emperor’s Customer Service Metrics for IT Support

Why metrix are BS - Ripple IT Support

Nearly every customer service company publishes or presents some metrics. Internally they display them, report on them, and use them for determining who is and isn’t doing their job. Externally they use them to show prospective clients how great their service is, and report them to existing clients so they know they’re getting what they’re… Read more »

Apple’s iOS 6 Improves Privacy

iOS 6 | Apple | Ripple IT

So, Apple’s new Maps app isn’t that great, but one of the things they got right with iOS 6 is the revamping of their privacy settings. First off, it’s a lot easier to find the settings and make changes. Second, the revamp gives you more control over things like tracking. And third, Apple fixed a… Read more »

Favorite Websites: October 2012 Edition

Favorite Websites | Ripple IT

  The internet is a great resource for free, useful tools to help with everything from email marketing to managing your finances. Ripplers are discovering and testing new sites and software on a near-constant basis in an effort to be in sync with the latest and greatest innovations. We thought it would be helpful to… Read more »

Extra Life Gaming Marathon

Extra Life Gaming Marathon

For the past four years, Children’s Healthcare of Atlanta has participated in Extra Life, a gaming marathon in support of Children’s Miracle Network Hospitals®. This year the annual 24-hour charity event will kickoff at 8 am on Saturday, October 20th. Gamers interested in participating need to first register on the site, and then get friends and family… Read more »

Trees Atlanta 13th Annual Sell-a-bration

Trees Atlanta |

Hmm. The more I look at the word “trees,” the less it looks like the correct spelling. Imagined typos aside, if you’re in Atlanta this Saturday trees will be taking center stage at the once-a-year Tree Sale put on by the nonprofit organization Trees Atlanta. Located in the Cabbagetown / Reynoldstown area, the Trees Atlanta… Read more »