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Case Study: DeMoss

It’s the mantra that guides everything we do, from the way we work to how we make IT work for you.

INDUSTRY: Coworking Faculty

SIZE: 700+ Employees

If your goals include increasing productivity, streamlining workflows, and improving efficiency, then we’re definitely on the same page. Great IT is an investment in your people, and Ripple helps keep them happy and productive.

Karen Houghton,

Community Manager

“We continue to do business with Ripple because they are people we trust. Not only did they install our entire wireless system, but they provide us with ongoing support.”

Before Ripple

After purchasing a 103,000 square foot building in Buckhead, Atlanta Tech Village was unsure of how to build a wireless system that would support 1,000 people in such a densely populated area. Founder David Cummings immediately thought of Ripple based on his past experience working with our team at Pardot.

Challenges

Densely Populated Office
Atlanta Tech Village has five office floors, a basement, as well as plans to expand on the roof of the building to create a balcony area where employees can work in the fresh air. Within this 103,000 square foot area, some 1,000 people need access to super fast wireless internet.
Interference
In a building so full and in an area of Atlanta so densely populated, Atlanta Tech Village was bound to face some issues with interference from other wireless networks. The obstacle faced was to minimize interference as best as possible to provide a reliable wireless network.
Continued Construction
The ATV building was just beginning construction, and since May 2013, it has undergone continued renovations. The challenge faced by Ripplers was building a wireless network that was capable of supporting current employees, evolving, and moving floors when needed – fast.

Solutions

Densely Populated Office
To provide multiple access points on each floor of the building, Ripplers worked with the ATV architects to have boxes set into the ceiling of each floor where Meraki wireless routers would be installed. Each floor has multiple access points for employees on that floor to connect to. If an employee moves to another floor, their device connects to the nearest access point on that floor. This system keeps employees within a reasonable distance of a router so they have access to a strong wireless connection wherever they go within the building.
Strategic Installations
Ripplers opted to install Meraki routers because they are flexible to change. The routers are also a mixture of 2.4GHz and 5GHz to provide a variety of wireless speeds depending on the devices’ capabilities. We’ve also put in place a throttle limiting bandwidth and priority for data streaming.
Flexibility
Ripplers opted to install Meraki routers because they are flexible to change. The routers are also a mixture of 2.4GHz and 5GHz to provide a variety of wireless speeds depending on the devices’ capabilities. We’ve also put in place a throttle limiting bandwidth and priority for data streaming.

Results

Strong Wireless Network
Because multiple access points were installed on each level of the building, no matter where an employee moves within the building, they stay connected to the wireless network. As soon as the balcony area is completed, ATV employees will even be able to enjoy the fresh air and work from the building’s rooftop.
Constant Access
ATV patrons now have multiple routers within a close proximity to each other so the connection provided is always strong. The wireless system was created with a dense population in mind, so it is capable of supporting a large number of people at once.
Continuous Support
Ripple provides complementary network management, monitoring, and support to the ATV wireless network. We are happy and available to help when we are needed. Ripplers meet with ATV’ers regularly to discuss changes that will be happening, obstacles that must be overcome, and budget for the future.