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Humans First® Managed IT

Getting Macs and PCs to play nice is kind of our thing, and we’ve been doing that since long before it was cool. We help people get their work done with whatever tool is right for the job. Mac, PC, or mobile.

Proactive Business Reviews

We sit down with you quarterly and go over your business in detail. We’ll talk about new technologies, and learn as much as we can about where your company is headed.

  • Apple Certified Consultants
  • Microsoft Certified Technicians
From the blog
  1. Macs & PCs Living in Harmony
  2. Ripple ♥’s Mac & PC Networks

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Your Own IT Strategist

With Ripple, you get a real human that is looking out for your business from a high level. Yearly reviews are great, but your Strategist is there whenever you might need them.

  1. No Limits on Support
  2. Simplified Billing without Surprises
From the blog
  1. The Flat-fee, Unlimited IT Support Model
  2. Welcome to Managed IT Services

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Round the clock Monitoring

Ripple monitors your network and servers all the time. When there’s a potential problem, we step in before it becomes big trouble. Whew.

  1. Cloud-to-Closet Implementation
  2. Google Apps Migration
From the blog
  1. Let Us Update Ya
  2. Installing and Managing the ATV Network

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Fun with Vendors

There are a lot of IT-related things to manage. We wrangle them all, and work on your behalf. That way, you can spend your day doing your work, and not juggling infrastructure.

  1. License and Legacy Tracking
  2. 24/7 Critical Alerts
From the blog
  1. System Monitoring with the Ripple Agent
  2. The Stages of IT: Managed Services

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Security By Design

At Ripple strong security is included by default. We implement smart and easy to use strategies…You should not have to give up ease of use for a secure environment, nor should you have to ask for it.

  1. Redundant Systems
  2. Flashback Recovery
From the blog
  1. Backup Everything ... Twice!
  2. Is Managed IT Service Just Insurance?

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Software updates included

When your servers, workstations or laptops needs a service pack, a Photoshop upgrade, or an Office install… that’s us. Sound easy? It is!

  1. Proven Partnerships
  2. Professional Installations
From the blog
  1. Technology for Technology’s Sake
  2. Understanding System Lifecycles

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Spam and viruses begone

Spam blocking and virus protection is part of your service, and they’re fully managed. We’ll do the lists, updates, and installs. You just get back to those replies.

  1. A Dedicated IT Team
  2. Quarterly Business Reviews
From the blog
  1. Why Small Businesses Need IT Support
  2. Small Businesses and Cloud Computing

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Unlimited, and we mean it

We don’t stress over the time spent helping you, and nobody on your end will get in trouble for calling us with a question. Just the support you need, when you need it, where you need it onsite or remote.

  1. Proven Partnerships
  2. Professional Installations
From the blog
  1. Technology for Technology’s Sake
  2. Understanding System Lifecycles

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Small teams trump big teams

They also trump teams of one. Smaller teams have the breadth of skills you need, without creating a dehumanizing call center. We think that’s pretty important, and you’ll probably agree.

  • Apple Certified Consultants
  • Microsoft Certified Technicians
From the blog
  1. Macs & PCs Living in Harmony
  2. Ripple ♥’s Mac & PC Networks

Learn MoreSign Me Up!

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Procurement... simplified

When you need new computers, peripherals, and other gear, just let us know. We’ll do the legwork, make the order, and even work with your preferred vendors.

  1. No Limits on Support
  2. Simplified Billing without Surprises
From the blog
  1. The Flat-fee, Unlimited IT Support Model
  2. Welcome to Managed IT Services

Sign Me Up!

Backed up, twice!

The thing about backup software is that even the best can fail. And that’s not okay. So, Ripple backs up your servers with two completely different technologies — just in case.

  1. Cloud-to-Closet Implementation
  2. Google Apps Migration
From the blog
  1. Let Us Update Ya
  2. Installing and Managing the ATV Network

Learn MoreSign Me Up!

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Earning it..Everyday!

Our contracts are simple month to month with a 30 day out…our stance is either we earn your business everyday or you should find someone that does.

  1. License and Legacy Tracking
  2. 24/7 Critical Alerts
From the blog
  1. System Monitoring with the Ripple Agent
  2. The Stages of IT: Managed Services

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Flashback Backup

Flashback will back you up from anywhere there’s an internet connection. Safely, securely and to the cloud. An easy web interface allows you to manage backups witsh just a few clicks. Or we’ll manage if for you. However you like.

  1. A Dedicated IT Team
  2. Quarterly Business Reviews
From the blog
  1. Why Small Businesses Need IT Support
  2. Small Businesses and Cloud Computing

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Email

Should your email live in the cloud? Probably. Almost certainly. And Ripple’s got you covered. Whether Hosted Exchange, Google Apps, IMAP, or some magic combination is right for you, we’ve got a plan.

  1. Proven Partnerships
  2. Professional Installations
From the blog
  1. Technology for Technology’s Sake
  2. Understanding System Lifecycles

Sign Me Up!

Learn more about Humans First® Managed IT!